Free Returns & Exchanges Policy

Returns & Exchanges

Jackal & Dare are committed to taking the hassle out of exchanges & returns as we strive for maximum satisfaction from our customers. 

As a company our desire is to give our community peace of mind when purchasing from us, as such we ensure a stress-free exchange process on all products. 

 

Exchanges:

After purchasing your Jackal & Dare piece, if you’ve realised that your band’s fit is slightly off, there’s nothing to worry about. We offer free exchanges* within 30-days of receiving your order.

Just to be clear – we mean completely free, it will not cost you a cent to return your existing ring and get the perfect fit!

Just jump over to our ‘contact us’ page and shoot us the details, including your initial order number (if you have it) or at least the name which the ring was purchased in.

To help ensure that you get 'the perfect fit' straight off, you can order one of our ring sizers first and it comes with a discount coupon, see all the details here.  But rest assured, even if it still ends up being the wrong size, you can still exchange it!

Returns:

If you’ve had a change of heart or you don’t feel like your piece is quite right for you.

We offer free returns* within 30-days. No questions asked, however as a company that’s continually striving for excellence at every angle, we always welcome your feedback. You can get a full refund or swap to another ring, up to you!.

Just jump over to the ‘contact us’ page and shoot us the details, including your initial order number (if you have it) or at least the name which the ring was purchased in.

 

Alterations & Customisations 

*Please note that any band that has been altered, or customised post purchase i.e. engravings of any kind, custom finishes etc cannot be returned or exchanged.